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Frequently Asked Questions

How quickly will I get a response?
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WhatsApp messages get a reply within minutes during business hours. Emails are answered within 24 hours. Live chat connects you to an agent in under 2 minutes during 8AM–10PM UAE time.
Is your support team multilingual?
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Yes — our support agents speak English, Arabic, Hindi, Tagalog, Urdu, Amharic, Sinhala, and Nepali. Just let us know your preferred language when you reach out.
I'm having trouble registering my profile
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Use the form above and select "Profile / Registration Issue" as the topic. Include your registered email or phone number, and our team will guide you step-by-step.
Can I visit your office in person?
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Yes, you can visit us at our Dubai office in Business Bay Tower, Sheikh Zayed Road. We recommend booking an appointment first via WhatsApp or email to ensure someone is available to assist you.
How do I report a suspicious employer?
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Your safety is our priority. Use the form and select "Report a Problem", or message us directly on WhatsApp. All reports are reviewed within 12 hours, and the employer profile is suspended pending investigation.
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